Porter

Overview

Assists in transporting luggage for guests in hotels and for passengers in transport terminals. They escort guests to their rooms and provide other guest services.

Key Responsibilities

Manage luggage and carry to guest’s room or vehicle on departure
Inform guests about the hotel and facilities
Provide maps and information about the area
Liaise with transport carriers to make travel arrangements and retrieve lost luggage

Park and retrieve guest vehicles
Maintain cleanliness and appearance of front of house area
Participate in environmentally sustainable work practices

Overview

Key Responsibilities

Snapshot