Customer Relations Supervisor
Key Responsibilities
- Develop and review policies, programs and procedures concerning customer relations and goods and services provided
- Provide feedback to team members
- Plan and implement after-sales services to follow up customer satisfaction, and modify and improve services provided
- Liaise with other organisational units, service agents and customers to identify and respond to customer expectations
Snapshot
Education Pathways: SIT30116 Certificate III in Tourism
SIT30216 Certificate III in Travel
Related Roles
Glass Runner | Food Runner | Maître d’ | Restaurant Cashier | Catering Assistant | Espresso Machine Operator | Function Host