Customer Relations Supervisor


Reviews customer service and maintains sound customer relations.


Key Responsibilities

  • Develop and review policies, programs and procedures concerning customer relations and goods and services provided
  • Provide feedback to team members
  • Plan and implement after-sales services to follow up customer satisfaction, and modify and improve services provided
  • Liaise with other organisational units, service agents and customers to identify and respond to customer expectations


Education Pathways: SIT30116 Certificate III in Tourism

SIT30216 Certificate III in Travel

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