Driver

Overview

Transports passengers in vehicles (car, taxi,bus, charter) and maintaining high level of customer service by ensuring all operations are timely, professional and safe.

Key Responsibilities

Drive passenger vehicles in a safe and comfortable manner according to road conditions and legislative requirements
Perform daily vehicle safety check as per check sheet and Department of Transport requirements
Carry out simple emergency maintenance while on tour
Maintain security of cash handling at all times, including the complete and correct documentation of collection of payments as per policy and procedures
Exhibit professional guiding and presentation standards by greeting passengers in a friendly manner and reporting any complaints or concerns
Ensure security of the coach and passenger luggage

Brief customers on general safety procedure at the beginning of the journey, and specify safety procedures throughout the tour according to location requirements
Ensure all passengers have an understanding of the itinerary in regards to timings, or activities on tours and journeys
Answer any passenger queries
Provide timely and appropriate commentary or interpretation to group throughout the day
Coordinate group requirements with suppliers, such as accommodation venues, caterers, attractions, and communicating with reservations staff

Overview

Key Responsibilities

Snapshot