Ground Handler


Performs various jobs to prepare planes for flight. Duties vary between airports and airlines.


Key Responsibilities

  • Deliver a high standard of customer service
  • Handle baggage and freight
  • In some cases, use material handling equipment such as forklifts, conveyors belts and freight delivery vehicles
  • Fill out paperwork associated with their cargo
  • Keep records of what has been loaded and unloaded
  • Ensure customer safety
  • Assist with fuelling planes
  • Keeping the plane clean, both exterior and interior
  • Follow safety and security procedures


Education Pathways: AVI20216 Certificate II in Aviation (Ground Operations and Service)

AVI30416 Certificate III in Aviation (Ground Operations and Service)