Driver
Key Responsibilities
- Drive passenger vehicles in a safe and comfortable manner according to road conditions and legislative requirements
- Perform daily vehicle safety check as per check sheet and Department of Transport requirements
- Carry out simple emergency maintenance while on tour
- Maintain security of cash handling at all times, including the complete and correct documentation of collection of payments as per policy and procedures
- Exhibit professional guiding and presentation standards by greeting passengers in a friendly manner and reporting any complaints or concerns
- Ensure security of the coach and passenger luggage
- Brief customers on general safety procedure at the beginning of the journey, and specify safety procedures throughout the tour according to location requirements
- Ensure all passengers have an understanding of the itinerary in regards to timings, or activities on tours and journeys
- Answer any passenger queries
- Provide timely and appropriate commentary or interpretation to group throughout the day
- Coordinate group requirements with suppliers, such as accommodation venues, caterers, attractions, and communicating with reservations staff