Assists with guest queries regarding places to see and things to do in the local area.


Key Responsibilities

  • Provide regional, local and national information to guests and visitors
  • Be aware of local events and functions, and suggest activities to guests and visitors
  • Accommodate guest needs and requests
  • Assist with luggage where necessary
  • Organise and book tours, transport and entertainment for guests
  • Provide maps
  • Support in emergency situations
  • Benefit from second language


Growth: Stable

Education Pathways: SIT40416 Certificate IV in Hospitality