Reservations Agent


Provides advice and sells tourism products and services. Prepares quotations, conducts online transactions, processes reservations, books supplier services and uses computerised reservations or operations system.


Key Responsibilities

  • Source and use information on the tourism and travel industry
  • Operate online information systems
  • Sell tourism products and services
  • Process financial transactions
  • Prepare quotations
  • Show social and cultural sensitivity


Growth: Moderate


3+ years training or experience, or a Certificate III/IV

Education Pathways: SSIT30116 Certificate III in Tourism (Booking Agent)